Refund policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods or Has.
To exercise your right of withdrawal, you must inform us
Danys Music Shop Inh.Pscharzer Daniel
withheld.6
9500 Villach
Austria
Tel: +434242 21332
Mail: office@danysmusicshop.at
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract.
The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Information on exercising the right of withdrawal in the case of a contract for the delivery of a product in several partial shipments or pieces
Right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last partial shipment or the last item. Has.
To exercise your right of withdrawal, you must inform us
Danys Music Shop Inh.Pscharzer Daniel
withheld.6
9500 Villach
Austria
Tel: +43 (0) 434242 21332
Mail: office@danysmusicshop.at
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract.
The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Appendix 2: Sample withdrawal form (Appendix I B to the FAGG)
Note on usage:
Das Sample cancellation form, with which the consumer can declare a possible revocation, is to be made available to the consumer unchanged (duty to provide information § 4 para. 1 no. 8 FAGG). No adjustments should therefore be made here.
Both the model cancellation policy and the model cancellation form use the term "right of cancellation" instead of the term "right of cancellation" contained in the Austrian FAGG. This can be explained by the fact that the templates should be able to be used internationally (also in Germany). While Germany generally speaks of the "right of withdrawal", in Austria the usual term "right of withdrawal" was used. However, both terms mean the same thing.
withdrawal form
(If you want to revoke the contract, please fill out this form and send it back)
- An
Danys Music Shop Inh.Pscharzer Daniel
withheld.6
9500 Villach
Austria
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
-Ordered on (*)/received on (*)
-Name of consumer(s)
-Address of the consumer(s)
- Signature of the consumer(s) (only in the case of notification on paper)
-Datum
(*) Delete where not applicable.